Complaint and Appeal

USB Certification carries out the processes regarding complaints and objections according to the Complaint and Appeal Procedure you will see below.

For your complaints and objections, you can fill out the Complaint and Appeal Form available below.

Şikayet & İtiraz Formu
Şikayet ve İtiraz

For your complaints and objections within the scope of the Rainforest Alliance program, please call 0232 446 44 16 and dial extension 244. Our officials will contact you as soon as possible.

Complaint and Appeal

Documents

Complaints and Objections Form
Complaints and Appeals Procedure 00
Complaints and Appeals Procedure 13
Guide to Handling Complaints